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Account and profile
How do I create an account on PickleballFans?
Click the button at the top right: REGISTER
Follow these steps to register:
- Fill in your details such as your username, e-mail address, etc.
- Choose your club:
- Does your club already exist? Select it from the list.
- Does your club not exist yet? Ask your club's president to become a member, if not already. The president can then create a club. Then select your club via Profile settings > Profile data > Member of one or more clubs.
- Choose your member type:
- Club member: Choose this option if you are just a club member.
- Club manager: Choose this option if you are the club's manager or point of contact.
- Important: After registration, only someone from the Pickleballfans Team can edit your role.
- You will receive a confirmation mail containing an activation link (along with an Activation Key). Open the link and activate your account. Now you can log in: good luck exploring Pickleballfans.eu!
I did not receive a confirmation e-mail, now what?
- Check your spam folder.
- Wait a few minutes; sometimes it takes a while.
- If you still don't see anything, request a new confirmation e-mail on the password recovery page
What settings are there and how can I adjust them?
Select 'SETTINGS' under the top right menu.
Top icons
Go to your profile page
Upload your profile picture (avatar)
Load up your cover photo
Sign out
Profile settings
Profile details
- Here you can edit your basic details such as your clubs, level, etc.
- Confirm with the 'Save changes' button.
About me
- Update your about me details such as your e-mail (this is not necessarily your account e-mail address!)
- Confirm with the 'Save changes' button.
Account settings
- Click on 'Account settings'.
- Change your account details such as your account email address.
- Confirm with the 'Save changes' button.
More info
- Click on 'More info'.
- Choose what you wish to customise: About me, Skills, Portfolio, etc.
- Confirm with the 'Save changes' button.
What information is visible to other users?
Profile details
Only registered users who are logged in can always see your basic consult profile details. It covers:
- Your first name and surname
- Your profile picture and cover photo
- Your member type: club member or responsible
- Your registration date and when you were last active
About me
Only your friends can find this information on your profile page (profile info).
Messages and other publications
- Posts you post publicly can be seen by anyone.
- Messages you put in a private group can only be seen by the members of that group.
- Private messages can only be seen by the person(s) in that private or group chat.
- Tournaments and events can be seen by anyone, including people who are not logged in.
- Club data can be seen by anyone. For those not logged in, only club members' names are shown in addition to the essential data.
What can club leaders do?
Each club manager has additional user rights and can:
- Create/manage club(s) (profile page / tab profile settings)
- Publish/manage tournaments or events (profile page / tab tournaments and events)
How can I change my member type?
You cannot change your member type yourself. Please send us an email and we do the necessary!
Messages
How do I post a message?
You can post a message by going to the general message page OR to your profile page. In the text box, you can type your message and then choose who can see it:
Public (visible to all)
Just me
Friends only
Members only
In addition, you can choose where you want to post the message:
- My profile
- In a group you have access to
You can post these types of messages:
Status (default text message)
Photo
Slideshow
Quote
File
Video
Link
Poll
Want to find a post easily later? Add it to your bookmarks! Click on the three dots (...) at the top right of the header. On a PC, you have to hover over the message header before the option appears.
Click 'Post' to publish your post.
How do I start a private or group chat?
At the top right of the menu, you'll see this icon:
Click on it and follow the instructions. Have fun chatting!
Can I edit or delete my post?
You can only delete your post, not edit it.
Who can see my posts?
When publishing a post, you can choose who can see it.
How can I tag someone in a post or comment?
Of course! Type '@' and the first letters of that person's name. Choose from the list who it is about. That person will then get a notification.
How can I like, comment or forward a message?
Go to the message. At the bottom, you will see these options:
Like
Comment
Share
How do I report inappropriate messages?
You may always email this to info@pickleballfans.eu.
Always state:
- who posted the message
- when the message is posted
- where to find the message and what is inappropriate
The team at PickleballFans is doing the necessary as soon as possible.
Friendships and following each other
How can I add someone as a friend or follow?
- Add friend: Find the person on the member page and/or go to their profile page and click "Add Friendship". The other person must accept before you are friends.
- Following someone: Find the person on the members' page and/or go to their profile page and click "Follow". This is done immediately, without approval.
What is the difference between 'friendship' and 'following'?
- Friendship: This is a mutual connection. You send a friendship request and the other person has to accept before you are friends.
- Follow: This is a one-sided action. You can follow someone without them having to follow you back. You will see their public posts, but this does not provide any additional interaction opportunities.
What can I do as a friend that I cannot do as a follower?
As friends, you have more interaction options, such as:
- See friends' private messages (depending on which setting is chosen when publishing the message).
- View more profile details (About me).
- Send invitations to join your group(s).
Private messaging is not limited to friends. This allows you to send messages to anyone, regardless of whether you are friends.
How can I end friendships or unfollow someone?
- Ending friendship: Find the person on the members' page and/or go to the profile and click on "End Friendship". This removes the connection completely.
- Unfollow: Find the person on the member page and/or go to their profile and click "Unfollow". This stops showing their posts in your timeline, but otherwise does not change the interaction.
Groups
What are groups and why use them or join them?
Groups are community spaces where members with shared interests can come together.
A group can serve for:
- Discussions on a specific topic.
- Collaboration within a team or project.
- Events or clubs within the community.
- Exclusive content, only accessible to group members.
What types of groups exist?
There are three types of groups with different levels of privacy:
- Public: Anyone can view the group and become a member without approval.
- Private: Only members can see the content, and new members have to be approved.
- Hidden: Not visible to non-members. Accessible by invitation only.
How can I create a group and invite people?
Create group and invite members
- Go to the Groups page and click on "Create a group".
- Enter a name and description.
- Determine privacy options by choosing a group type (Public, Private (private) or Hidden).
- Choose which members of the group may invite others
- Choose the default setting for e-mail subscriptions.
- Add a group image and cover photo if necessary.
- Choose friends you want to invite right away.
- Click "Finish" to create the group.
Inviting members
You can invite only friends to your group. Go to the group and click "Invite members", and select friends from your list.
How do I manage a group and what are the different roles?
You can manage your group by searching for your group on the groups page, or from your profile page / More / groups.
Group roles
- Administrator: Has full control over the group, can change settings, delete members, appoint moderators and delete the group.
- Moderator: Can manage posts, alert members and delete posts, but cannot change settings or delete the group.
- Members: Can post and comment, but not change settings.
Key management options
- Customise group settings: Administrators can change the name, description, privacy settings and group images.
- Managing members: Administrators and moderators can delete or block members.
- Moderating discussions: In a group with a forum, administrators and moderators can edit or delete posts.
How do I leave or delete a group?
- Leaving group: Go to the group and click "Leave group". This is possible only if you are not an administrator.
- Delete group: Go to Settings → Delete group. This permanently deletes the group and all its contents. A group can only be deleted by the administrator(s).
Activities: Tournaments and Events
Which activities can you find?
Any club manager can/may publish activities:
- Tournaments: Pickleball tournaments are organised competitions for players of all levels, ranging from local meets to international championships. Whether you are a beginner or a seasoned professional, there is a tournament to suit you.
- Events: Besides the competitive tournaments, there are also numerous pickleball events that revolve around fun and coming together: training sessions & workshops,
How to create tournaments or events?
Club managers can manage activities through their profile page. Select Tournaments and Events in the menu and follow the instructions.
Quickly publish an activity
Even if the club organising the activity is not yet listed on PickleballFans, you can already publish the activity. Under 'Enter data' choose Highly necessary data. You then fill in only the following fields:
- Title (add year if necessary for reuse)
- Link to registrations (mandatory)
- Type of activity (tournament or event)
- Start and end date
Click "Publish" and the activity will automatically be placed in the appropriate group. Members will receive a notification (if enabled).
Enter all data
To add all the details, for example one or more days, game types or contacts, it is advisable to fill in all the details. This may seem like a lot of work, but it is well worth it for the findability and promotion of your activity. Moreover, you can reuse existing data from previous editions, so you're ready quickly.
Not compulsory, but useful
All fields marked with a red * are mandatory. The fields below are not mandatory but may be valuable:
- Poster (upload a poster of the activity)
- Atmosphere photos (from previous editions, for example)
- Description (an attractive text to convince potential participants)
Why enter all the details of an activity?
- Increase visibility: The more information you share, the better your tournament will be findable in search engines and on the platform itself, thus reaching a larger audience.
- Show all the details and build credibility. Your professionalism and reliability will attract serious participants as well as valuable sponsors.
- Improve the experience for visitors: Complete event and tournament pages make the platform more attractive and easier to navigate, leading to more interaction and a stronger community around activities.
How do you manage your activities?
Every club leader will see an additional tab on their profile page. On this page, you can create and manage new activities.
- At the top, you will see the 'Create a new tournament or event' button
- You can see, change or delete all your activities.
Other questions
You can go for all your questions in the public group 'Help desk‘!
Our team will help you as soon as possible. Of course, you may also help each other 🙂
